Skip to main content
 Help Centre Help Center home page
Submit a request
Sign in
  1. Help Centre
  2. Frequently Asked Questions (FAQ's)

Frequently Asked Questions (FAQ's)

My Account

  • I am struggling to Sign-up
  • How do I change my information?
  • How do I view/ change my communication channel?
  • Does my password reset link get sent to me by SMS?
  • How do I create an account?
  • How do I sign-in?
See all 8 articles

Surveys

  • I want more surveys
  • What is a "Screen Out"?
  • What is "Quota Full"?
  • What does “Survey closed” mean?
  • How can I Opt-Out of Surveys?

Rewards

  • How can I view the rewards available to me?
  • Can I withdraw my PayPal funds into my M-PESA account? [Kenya ONLY]
  • Can I withdraw my PayPal funds into my bank account? [South Africa ONLY]
  • I didn’t receive my Airtime
  • I didn't receive my G-Code voucher
  • I didn't receive my PayPal payment
See all 7 articles

Referrals

  • How does Refer a Friend work?
  • Can I get rewarded for referring others to join MobiWorkX
  • How do I get others to join MobiWorkX?
Help Centre
العربية Français हिंदी